Story Safe ("we,” “our,” or "us") takes your privacy and security seriously and provides this Privacy Policy to describe the ways in which we collect, store, share, and use your personal information ("Personal Information") when you visit or otherwise use Story Safe, and any other websites, software, applications, and features that link to or incorporate this Privacy Policy (the "Services"). We want you to feel fully informed and safe when using our space. This policy outlines how your information is handled so you can decide what feels right for you. By accessing or using Story Safe, you acknowledge and consent to these practices. If any part of this policy does not feel aligned for you, we encourage you to reach out to us directly to discuss your options before using the site.
This policy applies to information we collect:
It does not apply to information collected by:
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. We honor your autonomy and agency in deciding what spaces feel safe and right for you. If any portion of this policy does not feel supportive or aligned with your needs, you are under no obligation to use our services or website, and we are happy to answer any questions to help you make an informed decision.
Use of Services by Minors
You must be at least eighteen years of age (or older, if required by applicable law) to use the Services. In addition, we do not knowingly collect any Personal Information from children younger than thirteen years of age. If we learn that we have received personal information from someone under the age of thirteen, we will gently remove that information from our system and close or pause any associated contact records to protect their privacy. If you become aware that someone under the age of thirteen is using the Services, please contact us at storysafe@krystlecompass.com as soon as possible.
How We Collect Information
We only collect information necessary to support you safely and effectively:
We never sell your personal information or share sensitive details from your coaching journey with third parties for marketing purposes.
How We Use Your Information
We use information that we collect about you or that you provide to us:
You can request to view, update, or delete your personal information at any time by emailing storysafe@krystlecompass.com.
Disclosure of Your Information
We do not sell your personal information. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:
Accessing and Correcting Your Information
You may send us an email at storysafe@krystlecompass.com to request access to, correct, or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Third-Party Links & External Resources
Our website and resource lists include links to external organizations, crisis hotlines, and supportive applications. While we select these resources with great intention, we do not control or manage external platforms. We encourage you to use your own discernment when navigating third-party sites, as Story Safe cannot guarantee their independent privacy practices, terms, or content.
Notice to International Users & Data Transfers
Story Safe is based in the United States and operated under the laws of the State of Oregon. If you are accessing our Website or using our services from outside the United States (including the European Union, European Economic Area, United Kingdom, Canada, or other regions), please note that any Personal Information you provide will be transferred to, stored, and processed in the United States.
By using our Website, registering for services, or communicating with us, you acknowledge and consent to the transfer and processing of your Personal Information in the United States, where privacy laws may differ from or be less protective than those in your home jurisdiction.
If you are located in a jurisdiction with specific data protection rights (such as the right to access, correct, port, or request deletion of your personal data), you may exercise these rights at any time by contacting us at storysafe@krystlecompass.com. We will respond to your request in accordance with applicable legal requirements.
Data Security & Care
We utilize standard technical and administrative security measures to safeguard the information you share with us. However, because no internet transmission or digital storage system can be guaranteed 100% secure, we encourage you to take personal precautions when sharing sensitive details online. We remain committed to handling your data with care and integrity.
Effective Date: September 3, 2026
Last Modified: September 3, 2026
Story Safe is grounded in compassionate care, mutual trust, and deep respect for your agency. While our transformational grief coaching is designed to provide compassionate support, it is not a substitute for clinical care or emergency services. To protect both the community and the Story Safe grief coaching practice, applicable laws require standard legal disclaimers. We share our Privacy Policy and Terms of Service below to help you make informed decisions about how you engage with our space.
This website is operated by Story Safe. All feedback, comments, requests for support, or legal queries should be directed to storysafe@krystlecompass.com.
Acceptance of the Terms of Service
These Terms of Service outline the mutual understanding between you and Story Safe ("we", "our", or "us") regarding your access to and use of our website, content, and services.
We invite you to read these terms so you can make an informed choice about engaging with our space. By continuing to use the Website, you acknowledge and agree to these Terms of Service and our Privacy Policy. If any portion of these terms feels unaligned for you, we encourage you to reach out to us before using the site so we can support your decision-making.
IMPORTANT DISCLAIMER: NON-CLINICAL SERVICES & CRISIS NOTICE
Policy Updates & Transparency
As our practice grows and evolves, we may update these terms from time to time to ensure they remain clear and protective for everyone. When updates happen, we will refresh the date at the top of this page. Continuing to explore or use our website means you’re comfortable with these updated practices, but please know you are always welcome to reach out if you have questions or concerns about a change.
Intellectual Property Rights
The Website and its entire contents, features, and functionality (including but not limited to text, graphics, logos, audio clips, course materials, and design) are owned by Story Safe and are protected by copyright, trademark, and other intellectual property laws.
You are permitted to use the Website for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or commercialize any material from our Website without prior written permission from Story Safe.
Prohibited Uses & Community Boundaries
To maintain a safe and respectful environment for everyone, you agree not to use the Website:
User Contributions & Content Standards
The Website may include interactive features, community portals, or comment spaces. Any content you post or submit must comply with applicable laws and must not be defamatory, abusive, offensive, hateful, or infringing on the intellectual property or privacy rights of others.
To preserve a supportive, grounded environment for our entire community, we ask everyone using this space to engage with respect. If a situation arises where our space no longer feels like a constructive or safe fit for our working relationship, we will pause services and engage in a clear, compassionate conversation around how best to transition or complete our time together.
Educational Intent & Personal Discernment
Information presented on or through this Website—including blog articles, recommended resources, podcast links, and directory listings—is offered solely for general educational, reflective, and supportive purposes. While we strive to feature accurate and intentional information, we encourage you to use your own personal discernment when engaging with website resources.
Geographic Restrictions
Story Safe is operated and controlled within the State of Oregon in the United States. While our website and non-clinical coaching services are accessible worldwide, we make no representation that all content, features, or services are appropriate or available for use in every location.
If you access or use the Website or services from outside the United States, you do so on your own initiative and are solely responsible for compliance with your local laws and regulations. All transactions, coaching agreements, and disputes are governed by United States and Oregon law as set forth in these Terms.
Website Operations & Technical Care
While we take every reasonable measure to keep our website secure, reliable, and accessible, digital platforms can occasionally experience technical interruptions or errors. We encourage you to maintain appropriate virus protection and backup habits on your own devices.
Our website and resources are provided on an "as available" basis. While we strive to provide a seamless, supportive experience, Story Safe cannot guarantee that website access will always be uninterrupted or entirely error-free.
Understanding Story Safe’s Scope of Responsibility
To the fullest extent permitted by law, Story Safe and its founder will not be held liable for indirect, incidental, or consequential damages resulting from your use of, or inability to use, this website or our coaching services. This includes general operational losses or technical disruptions. Our practice exists to offer supportive narrative tools and collective care, and we ask that users engage with our services intentionally and within the non-clinical boundaries outlined across our site.
Shared Responsibility & Accountability
We ask that everyone using this space interact with our site and resources responsibly. By using this Website, you agree to take personal responsibility for your interactions here and agree not to hold Story Safe, its founder, or its service providers responsible for any claims, losses, or legal fees that result from your misuse of the site, violation of these Terms, or unauthorized use of website materials.
Governing Law & Jurisdiction
All matters relating to the Website, these Terms of Service, and any dispute arising therefrom shall be governed by and construed in accordance with the internal laws of the State of Oregon, without giving effect to any choice or conflict of law provision. Any legal suit or proceeding shall be instituted exclusively in the federal or state courts located in Multnomah County, Oregon.
Timely Resolution of Concerns
We deeply value open communication and resolving concerns directly and amicably whenever possible. Should a formal claim or disagreement arise regarding these Terms or our Website, it must be initiated within one (1) year after the cause for concern occurs.
Waiver & Severability
No waiver by Story Safe of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Story Safe to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.
If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
Entire Agreement
The Terms of Service and our Privacy Policy constitute the sole and entire agreement between you and Story Safe with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website.
Effective Date: September 3, 2026
Last Modified: September 3, 2026
Story Safe is grounded in compassionate care, mutual trust, and deep respect for your agency. While our transformational grief coaching is designed to provide compassionate support, it is not a substitute for clinical care or emergency services. To protect both the community and the Story Safe grief coaching practice, applicable laws require standard legal disclaimers. We share our Privacy Policy and Terms of Service below to help you make informed decisions about how you engage with our space.
This website is operated by Story Safe. All feedback, comments, requests for support, or legal queries should be directed to storysafe@krystlecompass.com.